Shastri Singh
Cunupia, Trinidad and Tobago
singhshastri@gmail.com |
+18687045410 |
linkedin.com/in/shastri-singh |
github.com/shastri-singh
Summary
As an IT Technician with 6 years of experience in client-focused environments,
I am now transitioning into the Cloud Computing industry where cloud technology
is the core of the business. With my skills and experience in IT, I am
well-positioned to excel in this new role and contribute by delivering
successful projects to clients.
Work Experience
July 2022 – Present
IRP Fire & Safety Limited
IT Technician
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Implementation of the software inclusive of setting up the Mengqi-Control Security Weigand TCP/IP RFID Door Access Controller for Head Office to assigned swipe RFID cards and key fobs to all IRP personnel with specific door access rights.
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Implementation of online virtual training for the Training Centre team to use Microsoft Teams for training for local and foreign customers. Introduced Microsoft Forms to facilitate online virtual exams with respect to the Covid-19 restrictions.
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Implementation of an Ubiquiti network inclusive of setting up the Unifi Dream Machine Pro UDM-PRO, Unifi Switch PoE 24 Port, Ubiquiti Unifi UAP-AC-PRO Wi-Fi access points and Ubiquiti Unifi Protect G4-Bullet Cameras for the relocation of the Technical Services team and IT equipment at Dome Service Station site at Cunupia.
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Implementation of cloud hosted Sage 100 2021 upgrade from on-prem Sage 100 2018: collaborated with the CloudatWork team to install Sage 100 2021 to pilot-test on client computers until the software is ready to go live.
August 2016 – May 2019
Web Source Company Limited
IT Technician
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Implementation of Zabbix Monitoring Software inclusive of setting up on a cloud server which is connected to a virtual private network and a local proxy server. The cloud server monitors local and remote PCs/Servers hard drive space, processes running, ram memory used, scheduled tasks, website availability and automated testing login. The local proxy reports to the cloud server which includes network printer’s toner level, printer online/offline status, pages used, pages remaining. The Zabbix Monitoring Software will send an email notification to ICT staff when any of the devices and services is down.
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Implementation of Peachtree Accounting software inclusive of setting up Peachtree server and restoring past and present data on the Peachtree server.
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Implementation of DVR system inclusive of installation of hard drives on multiple DVRs, configuring DVRs with cameras and reviewing/retrieving video footage on web browser interface.
Education
September 2009 – August 2014
University of London
Bachelor of Science Honours in Computing and Information Systems
September 2007 – August 2009
University of London
Diploma in Computing and Information Systems
October 2006 – April 2007
University of London
Certificate of Completion in doing CompTIA’s A+ and PC Repairs Programme
Skills
Technical Skills
- Troubleshooting and Networking
- System Administration
- Analytical
- Critical Thinking
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- Documentation
- Operational Requirements
- Problem Solving
- Microsoft 365
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- SharePoint
- Sage 100 (ERP)
- Help Desk Support
- Remote Support
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Interpersonal Skills
- Customer-focused
- Effective Communicator Verbally and Written
- Adaptable
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Personal Projects
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Developed my own landing page and hosted it on GitHub. Project: Landing Page: www.shastrisingh.com. GitHub: https://is.gd/HLwH1D.
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Developed a social media website for dogs. Project: Tindog. Live URL: https://is.gd/6KWBlv. GitHub: https://is.gd/TYf645.
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Developed an online version of my resume. Project: Online Resume. Live URL: https://is.gd/3Ex0r4. GitHub: https://is.gd/d8eLel.
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Created personal open-source firewall using pfSense from www.pfsense.org on a mini-PC with dual Ethernet port. Project: Home pfSense Firewall.
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Hosted personal OpenVPN server using the pfSense on the mini-PC. Used OpenVPN client software on iOS, Android and Windows to connect. Project: Home VPN Server.
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Created virtual lab for Windows Server 2019 and Windows 10 Enterprise Edition to test and learn Active Directory on my personal custom-built desktop. Project: Virtual Active Directory Lab.
Hobbies and Interest
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Drawing anime and cartoon
Painting Rangoli designs with oil paint
Playing online strategy games
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- Beta testing software
- Photo editing original digital drawings
- Baking cake
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References
Dr. Neil Sampath
Medical Doctor and Managing Director/Owner
Surgicare Medical Centre Limited
Contact: 665-3939
Mrs. Jenilee Persad
HR & Shared Services Manager
IRP Fire & Safety Limited
Contact: 360-4597